Strategy

KSM is fully committed to promoting innovation and improvement.

Company Strategy

KSM is fully committed to promoting innovation and improvement within the construction, building and electrical industries, KSM work in partnership with sophisticated customers who value the highest levels of quality, safety and technical expertise, our skills are applied in appropriate, combinations to meet individual customers’ needs. Our strategy is designed to continue reliable responsible growth over the long term.

In 2007 we identified two areas where we intended to further develop our business to ensure that we will be able to maintain our larger growth rates over the medium to long term, by extending our reactive electrical division into the specialised fire safety aspect of the business and developing our larger project division, to incorporate building design and project management.
As a result of this we now incorporate fire extinguisher installation and maintenance, full fire alarm installation and maintenance of systems. We have also provided fire safety and fire marshal training to our staff members.
We will continue to take appropriate action to develop our strategy even more successfully in the future.

Quality

KSM maintenance’s quality commitment is demonstrated by our design, maintenance and installation which we have achieved through our ISO9001 certification. In all of our procedures we make the most efficient use of time and money, to maximise customer satisfaction.

Health and Safety

We take our responsibility for health and safety very seriously and have a detailed health and safety policy to protect our clients, employees, other contractors and the general public.
All of our employees undergo appropriate training in matters relating to their health, safety and welfare.

People

One of our assets is our team of dedicated and qualified employees. We have an on-going investment in the training and development of every member of the KSM Maintenance team.

Communication

A major priority throughout all projects is to maintain effective communications. Our management systems ensure a fast and efficient 2-way flow of information between senior management, office staff, clients and our team of engineers.